Privacy Policy

Last updated: 24 October, 2025

1. Introduction

Seventeen Fitness Club operating under CR No. 1544840, is committed to protecting the privacy of visitors to our website and our members and clients. 

This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use our Website or engage our services.

2. What information we collect

We may collect:

• Personal data you provide: name, email address, phone number, address, membership or booking information, payment details (through a secure processor).

• Technical and usage data: IP address, device type, browser type, operating system, pages visited on our Website, time and date of visit, referral source, and other analytics data.

• Cookies and tracking data: as described in section 5.

3. How we collect information

• Directly from you, when you fill in forms, register for a free trial session, book services, contact us or create a membership account.

• Automatically, through essential cookies and tracking technologies when you visit our Website.

• From third-party service providers (e.g., payment gateways, analytics providers) when you use our services.

4. How we use your information

Your data is used for the following purposes:

• To communicate with you about your account, bookings, updates, offers and promotions (with your consent where required).

• To personalize and improve your experience, analyse usage, improve our Website and services, and for internal business purposes.

• To comply with our legal obligations,  protect our rights, property or safety and those of others.

5. Cookies and tracking technologies

We use cookies and related tracking technologies to collect and store certain information. These help us: understand how visitors use the Website, improve our Website and services, remember your preferences and support functionalities such as booking.

You can control or disable cookies using your browser settings. Please note that disabling certain cookies may affect functionality of the Website.

6. How we share your information

We may share your personal data:

• With trusted third-party service providers (such as payment processors)

• With our legal or regulatory advisors, government bodies or law-enforcement in order to comply with national legal obligations, respond to legal process or protect rights, safety or property.

We do not sell your personal data to third parties.

7. Data retention

We retain your personal data for as long as is necessary to fulfil the purposes described above, to comply with our legal obligations, resolve disputes, enforce our agreements and for legitimate business purposes. When no longer required, data will be securely deleted or anonymised.

8. Security

We employ appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, alteration or destruction. However, no internet transmission or electronic storage is 100 % secure. We cannot guarantee absolute security.

9. International transfers

If your personal data is transferred to or accessed in a jurisdiction outside Oman, we will take steps to ensure that it remains protected and treated securely in accordance with this Privacy Policy and applicable law.

10. Your rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your personal data.

• Request restriction of processing.

• Withdraw consent (where processing is based on your consent).

• Lodge a complaint with a relevant supervisory authority.

To exercise your rights, please contact us (see section 11).

11. Contact us

If you have any questions about this Privacy Policy, your personal data or wish to exercise your rights, please contact us at:

Email: Support@seventeengroup.org

Phone: +968 9494 0924

Address: Al-Izdihar-Tower Investment Company (Seventeen Fitness Club), Muscat, Oman.

12. Policy updates

We may update this Privacy Policy from time to time. We will post the updated version on our Website and update the “Last updated” date above. Your continued use of the Website or our services after such changes constitutes acceptance of the revised policy.